Scope Street – Terms & Conditions

Effective Date: 29th November 2024

By accessing or using the website www.scopestreet.com or making a purchase from Scope Street, you (“the customer”) agree to be bound by these terms and conditions. If you do not agree, please refrain from using this website or placing an order.

1. General

1.1 Scope Street operates under Kalam Interprise SL, located at Calle Ramón Areces, 16B, 29660 Marbella, MA, Spain.
1.2 These Terms & Conditions govern your use of the website, your purchase of goods, and any related services provided by Scope Street.
1.3 Scope Street reserves the right to update or amend these terms at any time without prior notice. Continued use of the website constitutes acceptance of any such changes.
1.4 The use of this website indicates your agreement to these terms by default.

2. Products

2.1 Scope Street resells authentic branded products and acts solely as a reseller. All items are sold “as is.”
2.2 Scope Street does not manufacture the products and accepts no responsibility for any manufacturer defects, including but not limited to quality issues, sizing inconsistencies, or material defects.
2.3 Scope Street authenticates the products sold but disclaims any implied warranties or representations made by the original manufacturer.
2.4 Product images and descriptions on the website are for illustrative purposes only and may not represent the exact item.

3. Orders

3.1 Please review your order carefully before finalizing your purchase. Once placed, orders cannot be modified.
3.2 All orders are subject to availability. In the event an item is unavailable, Scope Street will notify you and issue a full refund.
3.3 Scope Street reserves the right to cancel any order due to suspected fraud, unauthorized payment methods, or errors in pricing.
3.4 Customers are responsible for ensuring that shipping addresses are accurate. Scope Street is not liable for lost shipments due to incorrect address information provided by the customer.

4. Refund & Return Policy

4.1 Refunds are available within 14 days of receiving your item, provided the product meets the return conditions:

• Unused and in original condition.
• Returned with all original tags, packaging, and proof of purchase.
  4.2 Non-Returnable Items:
• Socks, underwear, and intimate wear.
• Items marked as “final sale” or sold at a discount.
  4.3 Returned footwear must:
• Include the original box and packaging.
• Show no signs of wear or use on the soles or material.
  4.4 Refund requests must be initiated by contacting customersupport@scopestreet.com within 30 calendar daysof delivery. Claims made after this period may not be honored.
  4.5 Customers are responsible for return shipping costs unless the return is due to an error by Scope Street.

5. Payment

5.1 Payments are processed securely via trusted third-party platforms such as Stripe and Shopify Payments.
5.2 All transactions are encrypted for your safety. Scope Street does not store credit card details.
5.3 By making a purchase, you authorize Scope Street to charge the payment method provided for the total amount of your order.

6. Promotions & Discounts

6.1 Promotional offers are subject to specific terms and conditions as advertised.
6.2 Free gifts or promotional items must be returned alongside the purchased product to qualify for a refund.
6.3 Discounts cannot be combined with other offers unless explicitly stated.

7. Limitation of Liability

7.1 Scope Street is not responsible for:

• Manufacturer defects, including quality, sizing, or material issues.
• Delays in shipping caused by third-party couriers or unforeseen circumstances.
• Damage to products occurring after delivery to the customer.
  7.2 Scope Street’s maximum liability under any circumstance is limited to the total amount paid by the customer for the product in question.
  7.3 Scope Street shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website or its products.

8. Customer Responsibility

8.1 Customers must inspect products immediately upon receipt. Claims for missing, damaged, or defective products must be reported to Scope Street within 48 hours of delivery. Claims submitted after this period may not be eligible for resolution.
8.2 Customers are responsible for ensuring that items are returned in compliance with Scope Street’s return conditions.

9. Force Majeure

Scope Street shall not be liable for any delay or failure to fulfill its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, labor disputes, supply chain disruptions, or technical failures.

10. Privacy & Data Protection

10.1 Scope Street respects your privacy and handles your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Spanish laws.
10.2 Scope Street implements reasonable security measures to protect customer data but is not liable for unauthorized access caused by third parties or circumstances beyond its control.
10.3 For full details, please refer to our Privacy Policy.

11. Governing Law & Dispute Resolution

11.1 These Terms & Conditions are governed by the laws of Spain.
11.2 Any disputes arising from these terms or the use of this website shall be resolved exclusively in the courts of Marbella, Spain.
11.3 Customers agree to attempt resolution through Scope Street’s customer support before pursuing legal action.
11.4 All disputes shall be subject to binding arbitration under the rules of the Spanish Arbitration Court. Arbitration shall take place in Marbella, Spain, and the language of arbitration shall be Spanish.

12. Intellectual Property

12.1 All content on www.scopestreet.com, including images, text, and designs, is the intellectual property of Scope Street. Unauthorized use is prohibited.
12.2 Scope Street reserves the right to use product images for marketing and promotional purposes.

13. Right to Refuse Service

Scope Street reserves the right to refuse service, cancel orders, or terminate accounts at its sole discretion, including but not limited to cases of suspected fraud, misuse of the website, or violations of these terms.

14. Contact Information

For inquiries or support, please contact us:

• Email: customersupport@scopestreet.com
• Address: Calle Ramón Areces, 16B, 29660 Marbella, MA, Spain.

By using this website or placing an order, you acknowledge and agree to these Terms & Conditions. Thank you for choosing Scope Street!